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Privacy Policy
This Privacy Policy explains what information CallMe collects when you use our 1-on-1 video, voice, and text chat service, how we use and protect it, and the choices you have. CallMe is built around private, one-to-one conversations — there is no public profile, no content feed, and no audience.
1. Introduction & scope
This policy applies to everyone who uses CallMe — the website and any related services. It covers what information we collect and how, how we use and safeguard it, when we might share it, and the rights and choices you have over your own data.
By using CallMe, you confirm you have read and understood this policy. If you do not agree with how we handle data here, please stop using the service.
2. Information we collect
2.1 Information you provide
- Account details. If you create an account, we may collect an email address, a display name, a password, and optional basics such as an avatar and date of birth (used to confirm you meet the age requirement). Many people start their first match without creating an account at all.
- Your match. Whatever you say during a live video, voice, or text match with the one person you are connected to.
- Support & feedback. Messages you send our support team, and any feedback you choose to share.
- Payment details. If you buy coins, we collect billing and transaction information. Payments are processed by third-party providers; we do not store full card numbers.
2.2 Information collected automatically
- Device data. Device type, operating system, browser, and similar identifiers.
- Usage data. Which features you use, how long a session lasts, and the page that referred you.
- Approximate location. A rough location derived from your IP address, used for matching and safety.
- Log data. Server logs recording IP address, access times, and system activity.
2.3 Information from third parties
If you sign in through a third-party service, we may receive your name, email, and profile picture from that service. We may also receive aggregated, anonymized figures from analytics partners that help us understand overall usage.
3. How we use information
We use what we collect to run the service, connect you with a match, process coin purchases, send service notices, answer support requests, detect and prevent fraud or abuse, analyze usage so we can fix bugs and improve the product, and meet our legal obligations.
4. Your private conversations stay private
CallMe has no public profile page, no content feed, and nothing you post can be browsed by strangers. It helps to be clear about exactly what is and is not visible to anyone else:
- Video and voice matches happen live in a private, two-person room — there is no audience, no recording shown to other users, and nothing is broadcast.
- Text messages are visible only to you and the person you were matched with. They are never displayed publicly or to other users.
- Your email and password are never shown to anyone else. Passwords are stored encrypted and are not visible even to CallMe staff.
Only what you personally choose to say or show during a match is shared, and only with that one person. Please be thoughtful about what you reveal to someone you have just met — see our Community Guidelines for the full ground rules.
5. Cookies & similar technologies
We use cookies to keep you signed in, remember your preferences, and understand how the service is used. Essential cookies keep sessions and matching working; functional and performance cookies remember settings and gather anonymous usage data. You can manage cookies through your browser settings, though disabling essential ones may break parts of the service.
6. When we share information
We do not sell your personal data. We may share limited information with service providers who help us operate (such as payment processors and hosting), with analytics partners in anonymized form, in connection with a business transfer, or where legally required — for example, to comply with the law or protect someone's safety.
7. Data retention
We keep personal information only as long as needed to run the service, meet legal and security obligations, and resolve disputes. When your account is deleted, we remove or anonymize your personal data within a reasonable period, except where the law requires us to keep it longer.
8. Your rights & choices
Depending on where you live, you may have the right to access, correct, delete, or export your personal data, or to object to certain uses. To make a request, email [email protected]. We may need to verify your identity before acting on a request.
9. Children's privacy
CallMe is intended for adults and is not directed at anyone under 18. We do not knowingly collect data from minors. If we learn a minor has created an account, we remove it. See our Community Guidelines for the full rules on protecting minors.
10. Data security
We use technical and organizational measures to protect your information, and passwords are stored encrypted. No system is perfectly secure, so we cannot guarantee absolute safety — but we work to keep the risk low and act quickly if something goes wrong.
11. Third-party services & links
CallMe may integrate with third-party services for functions such as payment processing, analytics, and hosting. These services operate under their own privacy practices, which we encourage you to review. This policy does not apply to third-party websites you may reach through a link.
12. Policy updates
We may update this policy as the product or the law changes. When we make material changes, we will update the "Last updated" date above and, for significant changes, give you notice through the platform or by email before the change takes effect.
13. Contact us
Questions about this policy or your data? Write to [email protected].
Last updated: July 2026